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Accessibility statement for GOV.UK Pay technical documentation

This accessibility statement applies to the GOV.UK Pay technical documentation at https://docs.payments.service.gov.uk/.

This documentation is run by the GOV.UK Pay team at the Government Digital Service (GDS). We want as many people as possible to be able to use this documentation. This means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without problems
  • navigate most of the documentation using just a keyboard
  • navigate most of the documentation using speech recognition software
  • listen to most of the documentation using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

The GOV.UK Pay technical documentation is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

This documentation was last tested for accessibility issues in January 2025.

What to do if you have difficulty using this documentation

If you need any part of this documentation in a different format like large print, audio recording or braille, email govuk-pay-support@digital.cabinet-office.gov.uk.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email govuk-pay-support@digital.cabinet-office.gov.uk.

If you’re not happy with our response

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service, which is run on behalf of the EHRC.

This statement was prepared on 3 September 2020. It was last reviewed on 4 February 2025.