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Accessibility statement for GOV.UK Pay technical documentation

This accessibility statement applies to the GOV.UK Pay technical documentation at https://docs.payments.service.gov.uk/.

This website is run by the GOV.UK Pay team at the Government Digital Service (GDS). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible with the Web Content Accessibility Guidelines version 2.1 AA standard as there are issues caused by our Technical Documentation Template.

Non-complicance with the accessibility regulations

Some parts of this website are not fully accessible because of issues caused by our Technical Documentation Template.

Feedback and contact information

If you need any part of this service in a different format like large print, audio recording or braille, email govuk-pay-support@digital.cabinet-office.gov.uk.

We’ll aim to get back to you within 3 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email govuk-pay-support@digital.cabinet-office.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

GDS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this website

We last tested this website for accessibility issues in March 2021.

Preparation of this accessibility statement

This statement was prepared on 3 September 2020. It was last reviewed on 29 July 2021.